30-Day Return Window
We accept returns within 30 days of delivery for items that are unused, in original packaging, and in resellable condition. Proof of purchase is required. Please ensure all smart products are securely packaged to avoid damage during transit.
Return Shipping
Customers are responsible for return shipping fees. A 15–25% restocking fee may apply depending on the product category.
Note: Due to the sensitive nature of smart electronics (like smart beds, drones, and 3D printers), some items may be considered final sale if opened or used.
Start Your Return
To begin a return, contact us at support@nextsmartliving.com with your order number and the reason for return.
Our team will walk you through the next steps to ensure a smooth return process.